The Seller

The seller is StephieAnn. Stephanie Ann Woolven //


At StephieAnn we take pride in the quality and design of our products, nonetheless we understand if you’d like to return or exchange an item. You may return your order for an exchange and refund within 30 days of first receiving the products. Products must be unused and returned in original condition including tags. We recommend using a tracked service to ensure your order arrives back safely. Responsibility and costs for returning goods is borne by the customer. Please contact info@stephieanndesign for more information.

Please return all products to: StephieAnn, Sunset, Broadford Bridge Road, West Chiltington, West Sussex, RH20 2LA. We reserve the right to refuse a refund where the above conditions have not been met, so just make sure you take care when unpacking and repacking.

Most StephieAnn products are made locally and in most cases we are able to alter or create a new product if your’s isn’t quite right. If you’re not happy with the product, let Stephie know and any alterations can be completed FOC.  

Bespoke Items

StephieAnn is unable to refund commissioned, bespoke or custom made items unless faulty.

Terms & Conditions a website operated by StephieAnn Design. Your use of this website and any transactions therefrom are subject to the below terms of use, which you are deemed to accept by using this website.


The contents of these pages (including all pictures, designs, logos, photographs, written text and other content) are the intellectual property of StephieAnn Design. As a visitor to this website you agree not to (and agree not to assist or facilitate any third party to) copy, display, reproduce, distribute or commercially exploit such material and content without our express prior written consent.

Cookie Policy

StephieAnn Design puts small files (known as ‘cookies’) onto your computer to collect information about how you browse the site. Cookies are used to:

  • measure how you use the website so it can be updated and improved based on your needs
  • remember the notifications you’ve seen so that we don’t show them to you again

StephieAnn Design cookies aren’t used to identify you personally.