FAQ’s

 

How long will it take for my StephieAnn order to arrive?

We aim to dispatch orders within 2 working days, First Class delivery. You will receive your order within 3 working days.

What is your return policy?

If you are at all unhappy with your order and would like an exchange or refund, we will provide a full refund or exchange within 14 days from delivery. You can see our full refund/exchange policy here.

When was StephieAnn founded?

Stephie founded the business in 2014 with the support of The Princes Trust. You can read her story here. 

What’s Stephie’s inspiration?

Stephie takes inspiration from poetry and have several main collections. Click to read more about the Dylan Thomas Collection or Lord Byron Collection.

How is Stephie’s artwork transferred to silk?

Stephie takes thousands of photographs and completes a serious of mixed media paintings. Her paintings are scanned into the computer and she puts them all together in photogshop to create a digital print. The design is then printed in Great Britain.

How should I wear StephieAnn products?

StephieAnn was first founded as a lingerie and loungewear business. Since then the business has grown into a fashion and accessories brand. You can wear our camisoles over jeans or skirts, tucked in or out as well as try the Midnight slip as a dress. Scarves can be worn loosely, tied or wrapped. Check our size guide here.

Where are the products made?

Larger products are made in a factory in Wales, Great Britain, our Alpaca Socks are knitted in Loughborough in a family run business and smaller products are made in house in Sussex.

Where can I buy StephieAnn products?

You can purchase products online, at independent boutiques as well as at events Stephie is exhibiting at. Stephie regularly exhibits at Handmade at Kew in October amongst. Subscribe to our newsletter for event tickets.

Does Stephie take on commissions?

Stephie occasionally takes on bespoke products and commissions. Get in touch via info@stephieanndesign.co.uk to find out more.