FAQ’s

 

What size are your products?

Please check our size guide.

If our sizing isn’t right for you, please get in touch! We are happy to make to measure and take custom orders. Email Stephie at info@stephieanndesign.co.uk with your size for more information on how we can help.

What are your postage costs?

StephieAnn offers Free Standard Royal Mail delivery to UK addresses – 2-4 working days

UK next day delivery – £7.25  Order before 2pm

EU delivery, 5-7 days – £6.95

Rest of the world 10-12 days – £9.00

Please see our delivery guide for further details.

How long will it take for my StephieAnn order to arrive?

We aim to dispatch orders within 2 working days. Standard delivery is up to four working days. We will notify you when your order is dispatched. Please see our delivery guide for further details.

What is your return policy?

If you are at all unhappy with your order and would like an exchange or refund, we will provide a full refund or exchange within 14 days from delivery. You can see our full refund/exchange policy here.

When was StephieAnn founded?

Stephie founded the business in 2014 with the support of The Princes Trust. You can read her story here. 

What’s Stephie’s inspiration?

Stephie takes inspiration from poetry and have several main collections. Click to read more about the Dylan Thomas Collection, Lord Byron Collection or Charlotte Bronte Collection.  

How is Stephie’s artwork transferred to silk?

Stephie takes thousands of photographs and completes a serious of mixed media paintings. Her paintings are scanned into the computer and she puts them all together in photogshop to create a digital print. The design is then printed in Great Britain.

Where are the products made?

StephieAnn silk products are printed and made in Great Britain at a small factory studio near London. Our organic cotton pyjamas are made at an ethical family business in India.

Where is StephieAnn based?

StephieAnn is based West Sussex. You can usually find Stephie in Brighton and Hove and walking on the South Downs.

Where can I buy StephieAnn products?

You can purchase products online, at independent boutiques plus pop up events. Stephie regularly exhibits with Handmade in Britain, Made, Etsy Local and the Brighton Open Houses. Subscribe to our newsletter for event details and tickets.

Does Stephie take on commissions?

Stephie occasionally takes on bespoke products and commissions. Get in touch via info@stephieanndesign.co.uk to find out more.

Does Stephie work with wholesale customers?

Absolutely! StephieAnn is stocked in independent spa’s and boutiques around the UK. Get in touch with Stephie at info@stephieanndesign.co.uk to request a pricelist.